FAQ Page
- How do I choose the right office chair for me?
When choosing an office chair, you need to consider several factors, including height adjustment, backrest support, seat comfort, and material. We recommend considering the needs of your work environment and choosing an ergonomic chair to ensure comfort.
- Can I return an item after purchase?
Yes, you can apply for a return within 30 days of receiving the item. Please ensure the product is unused and in its original packaging. Please refer to our return and refund policy for specific return procedures.
- How do I handle order changes or cancellations after purchase?
If you need to change or cancel your order, please contact our customer service team as soon as possible after placing your order. We will do our best to assist you, but please note that changes or cancellations may not be guaranteed depending on the order processing progress.
- How is payment security guaranteed?
We use industry-standard encryption technology to protect your payment information and personal data. All transactions are processed through a secure payment platform to ensure your information is safe.
- How can I seek help if I encounter problems during use?
If you encounter any problems while using our products or services, please feel free to contact our customer service team, and we will assist you as soon as possible.
For any other questions, please feel free to contact us. Thank you for choosing MARTY BROOKSIDE LLC! We look forward to providing you with the best products and services.